TormanoConnect your mailbox and the email you send from Tormano goes through your own account, so replies come straight back to you.
Why connect
- Replies land in your inbox, where you will see them.
- Email from Tormano comes from your own address, not a no-reply.
- The recipient can reply, forward, and file it like any other message.
- Recent email between you and a contact appears on that contact’s timeline.
Supported providers
Two ways in, and you never type your real mail password into Tormano either way:
- Outlook or Microsoft 365: one click. Sign in with your Microsoft account.
- Gmail, iCloud, Yahoo, Fastmail, or any other provider: an app password, which your provider generates for a single app and which you can revoke on its own.
What Tormano stores
Tormano keeps a copy of the messages between you and your contacts: subjects, bodies, everyone on the To, Cc, and Bcc lines, and the labels your provider gave them. Copies are kept for 365 days by default and deleted when you disconnect the mailbox. Your app password is stored encrypted, because the connection signs in again on every sync. The Privacy Policy sets out the detail.
Connecting a mailbox is optional. Tormano sends your campaigns, receipts, and notifications either way. A connected mailbox is what adds replies on the timeline and sending from your own address.
Where to connect
Open Settings > Email Accounts and click Connect.
For Outlook, pick Outlook / Microsoft 365, sign in, and approve. For everything else, pick Gmail, iCloud, Yahoo, Fastmail or other, choose your provider, and Tormano links you straight to the page where you generate an app password. Enter your address and that password, then click Connect mailbox. Choose Other if your mail runs on your own domain, and enter the incoming and outgoing server addresses your host gave you.
Tormano signs in to the mailbox to check it works before saving anything. If the details are wrong, you get your provider’s own reason back, whether that is the password or the server address, and nothing is stored.
What syncs
- Inbound and outbound messages between your address and any CRM contact.
- Messages are matched to contacts by email address, including anyone on Cc or Bcc.
Who can see synced email
Synced email is private to you unless you mark it shared with your team.