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Other mail providers (IMAP / SMTP)

What to do if your email is not Gmail or Outlook.

2 min read · Updated Jul 4, 2026

The self-serve inbox connector at Email > Accounts & Sync (/email-sync) supports two providers, both via OAuth2:

  • Gmail / Google Workspace (Google OAuth2)
  • Outlook / Microsoft 365 (Microsoft OAuth2)

The Connect Email Account dialog offers only these two options — there is currently no "Generic IMAP/SMTP" tile in the app.

If you use a different provider

If your mail is hosted somewhere other than Google or Microsoft (for example iCloud, Fastmail, Zoho, or a custom-domain host), you can't connect it yourself from the UI today. Contact support@tormano.com to discuss options for your setup.

Everything else still works

Even without a connected inbox, Tormano can still send campaign and transactional email through its built-in email delivery (see "Email delivery"). A connected inbox is what adds two-way sync — logging replies onto contact timelines and sending from your own mailbox.

Security

Any credentials Tormano stores for connected accounts are encrypted at rest and never logged.