TormanoDouble the Donation works out whether a donor’s employer will match their gift, and whether a volunteer’s employer offers a volunteer grant or paid time off for volunteering, then runs the follow-up for you.
Available in the Nonprofit edition. You need your own Double the Donation account.
Before you start
You need an active Double the Donation account. If you do not have one, the settings page links to their demo and quote request. Their Volunteering module is a paid add-on to their Essentials plan.
Connect your account
- Open Settings > Integrations > Double the Donation.
- In Double the Donation, open your account settings and copy your public key and your private key.
- Paste both into Tormano and click Verify & Connect.
Tormano checks both keys with Double the Donation before saving them, so a mistyped key is refused straight away. Your private key is stored encrypted and is never shown to donors.
The page then shows your subscription status, which of their features you have, how many donations have been registered, and when the last one was.
What donors see
Once connected, an Employer matching gift (optional) search appears on your public donation forms. A donor types their employer, picks it from Double the Donation’s company list, and that choice is stored with the gift.
Once the gift goes through, the thank-you page shows that employer’s matching rules and forms, and a way to start the match request.
If a donor cannot find their employer they can leave the search empty and carry on: it never blocks a donation, and Double the Donation still tries to work out the employer from their email address afterwards. None of this appears until you connect an account.
What happens to a completed gift
Gifts paid online are registered with Double the Donation within about 15 minutes. Registration passes the donor’s name, email, phone, mailing address, the amount, the campaign, and the employer they picked, so Double the Donation can confirm eligibility and send the match-request emails.
Three kinds of gift are never registered:
- Anonymous gifts, because a match request has to identify the donor to their employer.
- Imported gifts, brought in from a spreadsheet or your accounting system.
- Offline gifts: cash, checks, and anything you recorded by hand.
A recurring gift is registered each time an installment is paid.
What staff see
On the Donations list, a registered gift carries a Matching badge showing where it has got to. Open the donation and the Matching Gift panel shows the match status, whether the employer has been identified, and when it was registered. All three update as Double the Donation works the match.
Volunteering
If Volunteering is active on your Double the Donation account, the same employer search appears on your public volunteer sign-up pages. The employer is saved on the volunteer’s record and sent to Double the Donation, which checks whether that employer offers a volunteer grant or paid time off for volunteering. An Employer Volunteer Grant panel then appears on the volunteer’s record.
Disconnecting
Click Disconnect on the settings page and registration stops at once. Gifts already registered stay with Double the Donation and finish their outreach.