TormanoEach event tracks its attendees on the Registrations tab of the event detail page. The list shows every registrant's name, email, ticket, and status, with per-row actions to check them in or resend their ticket.
Registering an attendee
On the Registrations tab, click to add a registration, search for the contact by name or email, and register them. The event has a single capacity; once seats fill up, further registrants are marked waitlisted.
Ticket type and amount
Each registration carries a single free-text ticket type label (e.g. "General", "VIP") and an amount paid. There is one ticket price per event - Tormano does not model multiple ticket tiers with separate capacities, add-ons, or coupon codes.
Recording what an attendee paid
Tormano does not sell event tickets online: there is no public event-registration page, and an event's ticket price is a reference figure on the event record, not a charge. Registrations are added by your staff on the Registrations tab (or synced in from Eventbrite), and you record what the attendee paid on their registration - an amount paid and a payment status of Pending, Paid or Refunded.
If the money arrived as a donation - for example through your online donation form, or a check you entered - use Paid With Gift on the registration to pick that donation. Tormano prefills the amount and the paid status from the gift (it never overwrites a figure you typed), and the two stay connected afterwards: if that donation is later refunded, the linked registration is marked refunded and the event's revenue drops accordingly. The seat itself is not released - whether a refunded attendee is still coming is your call, so change the registration status yourself. An event's total revenue is the sum of the amounts paid across its paid registrations.
Emailing attendees
From the Registrations tab you can send a message (subject + body) to your registrants - for example a reminder before the event or a recap afterward - and filter who receives it by registration status.