TormanoOnline donations require a connected Stripe account. Tormano uses Stripe Connect so donations go directly to your nonprofit's bank account, not Tormano's.
Where to connect
Settings > Payments (a top-level settings page titled "Payment Settings"). The Stripe Connection section has a Connect Stripe Account button.
Connecting
- Open Settings > Payments and click Connect Stripe Account.
- You're taken to Stripe to create or link an account.
- Complete Stripe's verification process — identity and bank account. Stripe handles payment processing, security, and compliance.
- Back in Tormano, the section shows your status: Connected and Active (or "Onboarding In Progress" until verification finishes), along with your Stripe account ID and whether Charges and Payouts are enabled.
Platform fee
Tormano takes a 2% platform fee per transaction on top of Stripe's own processing fees. The Payment Settings page shows the exact platform-fee percent applied to your account once connected.
Donation forms
Once Stripe is connected, build the forms donors actually give through at Settings > Donation Forms. Gifts made through those forms are recorded automatically against the donor with the Stripe charge ID as the reference.