Stripe (payments and donations)

Tormano uses Stripe Connect so funds go directly to your own bank account, not Tormano's. We never hold your money.

What Stripe powers

• Online donations (one-time and recurring, on the Nonprofit edition).
• Event registration payments.
• B2B invoice and quote payments — payment links and online checkout are generated automatically on your invoices and quotes (in Documents > Quotes & Invoicing) once Stripe is connected.

Setup

Stripe is set up on its own top-level settings page: Settings > Payments. (It's a top-level page, not nested under Integrations.) Click Connect Stripe Account to create a new Stripe account or link an existing one, then complete Stripe's verification (identity, bank account). Once connected, the page shows your Stripe account ID and setup status.

Disputes and refunds

Disputes and refunds are handled from the Stripe dashboard, not from Tormano. Once a refund is issued, the event syncs back to Tormano via webhook and the donation/payment record updates to a refunded status.