Give donors a portal of their own

The donor portal is a page where donors can review their giving and manage a recurring gift without asking your team.

How donors sign in

A donor enters their email address and your organization’s short name, and Tormano emails them a one-time sign-in link. There is no password to remember.

What donors can do

The portal has two tabs:

• Giving History: every gift, with date, amount, type, and status, and a Receipt link to download each one.
• Recurring Gifts: their active recurring gifts, each showing amount, frequency, and next billing date, with a Cancel button to stop future charges.

Why it matters

It answers the requests your team fields most: what did I give last year, can you resend my receipt, please stop my monthly gift. Donors handle all three themselves.

Branding

The portal carries your organization’s logo, set under Settings > White-Label.

Keeping donors’ accounts safe

Sign-in links expire after 24 hours, and Tormano limits repeated requests so nobody can flood a donor’s inbox. Everything a donor does in the portal is written to the audit trail.