Capture Jotform, Typeform and Google Forms entries

Turn entries from Jotform, Typeform, and Google Forms into Tormano contacts automatically. Each entry also lands as a note on the contact’s timeline and can start your workflows. There is nothing to install on your website.

What it does

When someone submits a connected form, Tormano:

• Creates a contact, or updates the existing one matched by email address. Blank fields such as phone or last name are filled in, and nothing already on the record is overwritten.
• Keeps the full set of answers as a note on that contact’s timeline.
• Runs your workflows, through the Form submitted trigger, so an entry can notify Slack or Teams, or add the person to Mailchimp.
• Never records the same entry twice.

Go to Settings > Integrations > Web Form Capture to set each one up. Jotform, Typeform, and Google Forms each have a card on the Integrations page, and all three open this same screen.

Jotform

Create a key in Jotform > Account > API with full access, and paste it into Tormano. Your forms are listed: turn on Capture for each one you want, and Tormano sets up the connection for you. The key is stored encrypted, and both US and EU Jotform accounts work.

Typeform

Create a personal token in Typeform > Settings > Personal tokens with permission to read your forms and manage their connections, and paste it into Tormano. Turn on Capture for each form. Only genuine entries from your own forms are accepted.

Google Forms

Google Forms has no direct connection, so you add a short script to each form once. It takes about two minutes per form.

1. In Tormano, click Set up Google Forms capture, then Copy script.
2. Open your Google Form, click the three-dot menu in the top-right, and choose Apps Script. A new tab opens.
3. Delete anything already there, paste the script, and click Save.
4. In the toolbar, make sure connectTormano is selected and click Run. Google will ask you to allow the script to send responses to Tormano: approve it.
5. Repeat for each form you want to capture.

Once a form’s first response arrives, the Google Forms section on the settings page shows a Receiving status, so you can confirm it is working. Turn on email collection in your Google Form for the most reliable contact matching.

Field matching

Tormano reads the common fields for you: email, which is what matches the entry to a contact, name (either together or as first and last), and phone. Everything else is kept on the timeline note, so nothing is lost.

Disconnecting

Disconnect any of the three from the same page, and entries stop arriving. For Google Forms, disconnecting also stops any script you have already pasted.