HomeHelp CenterVolunteers

Per-shift admin notification routing

Route each shift's signup alerts to just the right coordinators.

2 min read · Updated Jul 4, 2026

When you have multiple programs run by different staff members, you don't want every shift signup to spam the entire team.

How routing works

When creating a shift (on the Schedule tab), the Notify admins on signup field lets you pick a list of staff users. Only those users receive the notification when a volunteer signs up for that shift.

Common patterns

  • Per-program coordinators — send your West-region program's shifts to that program's coordinator, and your food pantry shifts to the food pantry coordinator.
  • Multi-coordinator programs — list multiple users; everyone selected gets notified.
  • Backup coordinators — list a primary plus a backup who covers when the primary is out.

Why this matters

Per-shift routing solves the middle case between notifying everyone (spam) and notifying no one (missed signups): the right coordinator hears about the signups they care about, and nobody else is bothered.