When you have multiple programs run by different staff members, you don't want every shift signup to spam the entire team.
How routing works
When creating a shift (on the Schedule tab), the Notify admins on signup field lets you pick a list of staff users. Only those users receive the notification when a volunteer signs up for that shift.
Common patterns
- Per-program coordinators — send your West-region program's shifts to that program's coordinator, and your food pantry shifts to the food pantry coordinator.
- Multi-coordinator programs — list multiple users; everyone selected gets notified.
- Backup coordinators — list a primary plus a backup who covers when the primary is out.
Why this matters
Per-shift routing solves the middle case between notifying everyone (spam) and notifying no one (missed signups): the right coordinator hears about the signups they care about, and nobody else is bothered.