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Nonprofit CRM comparison

Tormano vs Salesforce NPSP

A flat-rate nonprofit CRM your development director can run alone, compared with Salesforce's free nonprofit package.

Pricing at a glance

Tormano

$49 to $249 a month flat, billed annually, with unlimited users on every tier. Tax receipts and the audit trail are included from Starter, and the donor portal from Standard.

Salesforce NPSP

The package itself is free and open-source and runs on Salesforce licences. Eligible nonprofits get 10 free licences through Power of Us, then pay per user; Nonprofit Cloud Enterprise is $60 per user a month. New nonprofit customers are offered Nonprofit Cloud.

Side by side

CapabilityTormanoSalesforce NPSP
Pricing modelFlat rate with unlimited usersFree package and 10 free licences, then $60 per user a month on Nonprofit Cloud
SetupSelf-serve, running the day you sign upUsually set up by a Salesforce administrator or partner
QuickBooks integration400+ QuickBooks actions, two-way and real-timeThird-party connectors, each with its own subscription
Fundraising featuresDonations, pledges, recurring gifts, peer-to-peer, receipts and donor portalDonations, households and campaigns in the package, more through apps
Grants and volunteersGrants built in, volunteer scheduling from StandardAppExchange apps or custom builds
AIDonor scoring on every tier, the full AI suite on ProfessionalEinstein and Agentforce sold separately

Competitor pricing as publicly listed, July 2026. Donations taken through Tormano add a 2% platform fee on top of Stripe's standard processing rate. See all fees.

Where each is stronger

What Salesforce NPSP offers

  • 10 free licences for eligible nonprofits through Power of Us
  • Platform customisation for teams with administrator time
  • A large nonprofit community, consultants and documentation
  • A free and open-source core package

Where Tormano goes further

  • Set up by your own team, with no administrator to hire
  • Unlimited users at a flat rate as the team grows past the free seats
  • QuickBooks in real time instead of connector apps
  • Grants, volunteers, events and receipts built in, with no add-on apps

Frequently asked questions

NPSP is free, so why pay for Tormano?

The package is free and the first 10 Salesforce licences are free for eligible nonprofits. Costs start with the 11th seat and with the administrator or consultant most teams bring in to configure and maintain it. Tormano is a flat rate with unlimited users, and it runs the day you sign up.

How does the QuickBooks integration compare?

Tormano posts donations and pledges straight into QuickBooks and pulls your bookkeeper's changes back in real time, across 400+ QuickBooks actions, with each fund tracked separately. Salesforce connects to QuickBooks through third-party connectors, each with its own subscription.

Can I migrate from NPSP to Tormano?

Yes. Export contacts, donations, recurring gifts and campaign history from Salesforce reports as CSV; the import wizard maps them to the right fields and merges duplicates. A straightforward import finishes in about an hour; a large, customised database takes one to three weeks.

What does the Salesforce platform offer that Tormano does not?

Custom objects and processes well beyond a donor CRM, built by an in-house administrator or a consultant, on a very large ecosystem. Tormano makes the opposite choice: it is ready on day one, priced flat, and needs nobody to configure it for you.

Does Tormano match NPSP on fundraising?

Households, recurring gifts, pledges with schedules, campaigns and soft credits are all built in, alongside tax receipts on every tier, a donor portal from Standard and AI grant writing on Professional.

Ready to see Tormano in action?

Connect your QuickBooks company, import your donor records, and see your own giving data in Tormano.

14 days free, every feature unlocked, no credit card required.